Frequently asked questions
Are you having problems with the Singers Pro website?
Browse the Frequently Asked Questions below to find the information you need.
If you can't find an answer, please contact our site support team
How do I cancel my subscription?
Want to cancel your monthly subscription? What should I do when my annual membership expires?
Upload and playing issues with showreels
General pointers for all your video issues.
How do I exclude my profile from google?
How to I ensure I don't turn up in google?
How do I add my own website?
Linking to your personal website from Singers Pro
Who is this IP Address?
How do I know who has been viewing me and what are these IP addresses?
How do I change my picture or upload a new one?
How do I add or change my photo? Does it have to be black and white?
Missing out on emails from us?
Do you think you should be receiving emails but they're not getting through?
How do I change my password?
Changing your password
How do I change my email address?
Changing and updating your email address.
Why don't I turn up in Google?
If your profile doesn't show in search engines...
Singers Pro: Using the site as a Candidate
Here's a quick guide to the Tabs and Menu Options you'll see a Job-Seeker on Singers Pro
How do I get a receipt for my subscription
Need receipts to claim back your VAT or simply for your own records. Also, check your payment dates.